Medical Billing Quality Analyst

About the job Medical Billing Quality Analyst

Designation

Quality Analyst

Job Level

Intermediate

Department

Medical Billing/AR

Reporting to

Senior Operations Manager

PURPOSE OF THE POSITION

The Quality Analyst (QA) in the Healthcare Accounts Receivable (AR) and Medical Billing team plays a critical role in maintaining service excellence by ensuring compliance with billing standards, payer guidelines, and internal processes.

The QA monitors work quality, provides actionable feedback, and partners with operations and training teams to drive performance improvements and reduce error rates. This role serves as a key checkpoint in the quality lifecycle ensuring claims are handled accurately and efficiently, supporting timely revenue recovery for our clients.

RESPONSIBILITIES

Quality Assurance & Performance Monitoring

• Audit...