Job Description
Job Description
+ Provide excellent customer service to patients using sleep PAP and other DME equipment
+ Deliver, set up, and maintain medical equipment in patient homes, including oxygen systems
+ Educate customers on the proper use, care, and maintenance of respiratory and HME equipment
+ Troubleshoot and resolve equipment issues, including urgent/emergency situations
+ Complete accurate patient visit documentation and reports following setup and follow-ups
+ Maintain inventory and ensure all equipment deliveries meet service goals and timelines
+ Process orders accurately and in a timely manner
+ Promote company products and services to referral sources within the community
+ Perform routine preventative maintenance and minor equipment repairs
+ Conduct patient assessments and re-assessments as needed
+ Ensure complete and accurate documentation for reimbursement purposes
+ ...
+ Provide excellent customer service to patients using sleep PAP and other DME equipment
+ Deliver, set up, and maintain medical equipment in patient homes, including oxygen systems
+ Educate customers on the proper use, care, and maintenance of respiratory and HME equipment
+ Troubleshoot and resolve equipment issues, including urgent/emergency situations
+ Complete accurate patient visit documentation and reports following setup and follow-ups
+ Maintain inventory and ensure all equipment deliveries meet service goals and timelines
+ Process orders accurately and in a timely manner
+ Promote company products and services to referral sources within the community
+ Perform routine preventative maintenance and minor equipment repairs
+ Conduct patient assessments and re-assessments as needed
+ Ensure complete and accurate documentation for reimbursement purposes
+ ...
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