Job Description
Job Description
- Assist in the end-to-end onboarding process for new merchants
- Coordinate with merchants to collect required documents and information
- Track onboarding progress and follow up on pending requirements
- Ensure accurate data entry and system setup for merchant accounts
- Support onboarding analysts in preparing merchants for go-live
- Respond to basic merchant inquiries related to onboarding requirements and status
- Maintain onboarding trackers, dashboards, and internal documentation
- Escalate issues or delays to the onboarding analyst or lead when needed
- Help improve onboarding checklists, templates, and workflows
Requirements
- Bachelor’s degree in Business Administration, Industrial Engineering, or related field (or equivalent experience)
- 0–2 years of experience in operations, coordination, or administrative roles
- Strong organiza...
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