Mexico Credit Card: Customer-First Collections Lead

Lendable is seeking a Credit Supervisor to manage credit for the Mexico Credit Card, designed for the credit builder segment. This role requires building credit frameworks from the ground up, ensuring customer experience enhances credit performance.

The ideal candidate has experience in credit management, strong customer empathy, and the ability to analyze portfolio data. Responsibilities include managing credit limit increases, designing collections strategies, and collaborating closely with Product and Operations.

You will shape the credit management in Mexico while working in a dynamic fintech environment.