Mid-level Systems Support Engineer (Advanced English) - BR

Mid-level Systems Support Engineer (Advanced English) - BR

As a consultant Systems Support Engineer you will play a vital role in supporting the day-to-day operations of application systems. This role involves actively contributing to incident management and gaining exposure to DevOps practices. Your efforts will contribute to the smooth functioning of systems and you'll have the opportunity to learn and grow while assisting in the delivery of solutions to our clients.

Job responsibilities

• You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions.
• You will understand complex application systems and find your way through them to debug a business impacting issue, including those involving Java-based services, Kafka event streams, and SAP integrations.
• You will follow standards and best practices to bring operational efficiencies...