Job Description
PositiveLinks Asia is seeking a Technical Support Engineer in Kuala Lumpur, Malaysia. This role involves supporting mobile application security solutions, troubleshooting technical issues, and collaborating with engineering teams.
The ideal candidate has a Bachelor's Degree in Computer Science or a related technical field and at least 1 year of experience in technical support. Key responsibilities include providing support through multiple channels, diagnosing issues, and documenting resolutions. Excellent English communication skills are required, Mandarin is a plus.
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