Job Description
MOTORCYCLE SERVICE ADVISOR
Location: Cheltenham
Salary: £30,000 - £34,000 + Bonus + Benefits
OVERVIEW
An established motorcycle retailer is seeking a customer-focused Motorcycle Service Advisor to join its busy aftersales team in Cheltenham.
This is an excellent opportunity for an experienced Service Advisor or strong customer service professional with a passion for motorcycles to work in a specialist dealership environment. The successful candidate will act as the key link between customers and the workshop, ensuring a smooth, efficient and high-quality service experience.
KEY RESPONSIBILITIES
• Welcome customers and manage all service, repair and maintenance enquiries.
• Accurately capture customer concerns and create detailed workshop job cards.
• Liaise with Technicians regarding diagnosis, progress and repair requirements.
• Keep customers updated throughout the service process in a clear and timely manner.
•...
Location: Cheltenham
Salary: £30,000 - £34,000 + Bonus + Benefits
OVERVIEW
An established motorcycle retailer is seeking a customer-focused Motorcycle Service Advisor to join its busy aftersales team in Cheltenham.
This is an excellent opportunity for an experienced Service Advisor or strong customer service professional with a passion for motorcycles to work in a specialist dealership environment. The successful candidate will act as the key link between customers and the workshop, ensuring a smooth, efficient and high-quality service experience.
KEY RESPONSIBILITIES
• Welcome customers and manage all service, repair and maintenance enquiries.
• Accurately capture customer concerns and create detailed workshop job cards.
• Liaise with Technicians regarding diagnosis, progress and repair requirements.
• Keep customers updated throughout the service process in a clear and timely manner.
•...
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