Job Description
Become a Dispatcher at MV Transportation in South Dennis, MA, where you will manage route operations and drive service efficiency. Engage directly with drivers and clients for superior transportation outcomes.
This regular full-time role demands daily communication with drivers while adhering to established procedures. Your primary responsibilities will include monitoring service quality, tracking operational performance, and fostering positive relationships within the team. Ensuring safe and timely routes will be your ultimate goal in this impactful position.
Key Responsibilities:
• Take client calls to resolve service issues promptly
• Monitor communication devices to ensure service quality
• Enhance employee morale through effective communication
• Record daily sign-in and sign-out for drivers
• Assign driving tasks to optimize route efficiency
Requirements:
• Preferred one year of Dispatcher experience
• Preferred two years in Customer Service roles
This regular full-time role demands daily communication with drivers while adhering to established procedures. Your primary responsibilities will include monitoring service quality, tracking operational performance, and fostering positive relationships within the team. Ensuring safe and timely routes will be your ultimate goal in this impactful position.
Key Responsibilities:
• Take client calls to resolve service issues promptly
• Monitor communication devices to ensure service quality
• Enhance employee morale through effective communication
• Record daily sign-in and sign-out for drivers
• Assign driving tasks to optimize route efficiency
Requirements:
• Preferred one year of Dispatcher experience
• Preferred two years in Customer Service roles
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