Network L1 / L2 Engineer – Dispatch FSE

Job Description

We are seeking experienced Network L1/L2 Engineers to support Data Center and IT Infrastructure operations across multiple global locations. This is a field-based, dispatch-oriented role requiring strong hands‑on networking and infrastructure support skills in enterprise environments.

Key Responsibilities

• Provide onsite L1/L2 network support for data center and enterprise environments.
• Handle dispatch-based incidents and service requests.
• Perform rack & stack, cabling, labeling, and device installation.
• Troubleshoot network connectivity, hardware, and infrastructure issues.
• Replace faulty hardware components (routers, switches, access points, etc.).
• Coordinate with remote L3 / NOC / SOC teams for resolution.
• Perform basic configuration validation and connectivity testing.
• Maintain proper documentation, incident updates, and closure reports.
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