Job Description
Description:
This is a full-time NOCC Engineer role. The NOCC Engineer will be responsible for monitoring and maintaining network systems, identifying and troubleshooting issues. You would be working closely with the Incident Management, IT teams and 3rd party service providers to ensure the availability of all systems & applications to our internal users & external members.
Roles and Responsibilities:
Monitor Global Network infrastructure & services ensuring optimal performance
Act as first responders helping to organize and control incident response & troubleshoot issues
Monitor all the Consoles and Immediate response to alerts generated from the monitoring tools, indulge in investigation
Timely update, escalation and resolution of network tickets
Perform daily Health Check for Network, ensuring Network Uptime and service availability as per SLA
Liaison with different Internal and External stakeholder including customers, vendor, carrier/circ...
This is a full-time NOCC Engineer role. The NOCC Engineer will be responsible for monitoring and maintaining network systems, identifying and troubleshooting issues. You would be working closely with the Incident Management, IT teams and 3rd party service providers to ensure the availability of all systems & applications to our internal users & external members.
Roles and Responsibilities:
Monitor Global Network infrastructure & services ensuring optimal performance
Act as first responders helping to organize and control incident response & troubleshoot issues
Monitor all the Consoles and Immediate response to alerts generated from the monitoring tools, indulge in investigation
Timely update, escalation and resolution of network tickets
Perform daily Health Check for Network, ensuring Network Uptime and service availability as per SLA
Liaison with different Internal and External stakeholder including customers, vendor, carrier/circ...
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