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Network Support Technician

📍 Sharp Brains Solutions • New-Zealand, canterbury, New-Zealand • Posted June 22, 2026

Full-time Posted June 22, 2026
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Job Description

Job Details

Skill Set: Network Support Technician Level 2

Roll Type: Dispatch

Contract: B2B/Freelance

Language: English

Days per week: Dispatch (On-Demand)

Location: Christchurch, New Zealand

Job Summary

We are looking for a Network Support Technician Level 1 to provide first-line technical support for network infrastructure and end-user connectivity issues. The candidate will be responsible for troubleshooting basic network problems, supporting hardware installations, monitoring network performance, and escalating complex issues to higher-level teams.

Responsibilities

  1. Provide Level 1 support for network-related incidents and service requests.
  2. Troubleshoot LAN/WAN, Wi-Fi, and connectivity issues.
  3. Support installation and configuration of network devices such as routers, switches, and access points.
  4. Monitor network performance and report outages or abnormalitie...

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