Job Description
Company Overview
ICONZ-Webvisions (iWV) is the cloud and managed hostingprovider serving mainly Singapore SMEs. Headquartered in Singapore with morethan 24 years of experience, it operates across a spectrum of industries. Weare committed to delivering secure and reliable solutions and a superiorcustomer experience, making us the trusted partner of the mid-tier enterprises.Through a consultative approach, we continue to help enterprises innovate andlead in their business by leveraging cloud computing technologies and solutions. Position Overview
The position performs operational shift duties on a 24x7 customer technical support centre by providing 1st and 2nd level support on customer reported issues and performing service deliveries. The position is part of an operation team that works with other teams to ensure proper operation, support, and delivery of services to customers. Responsibilities:
To be part of operational support team which operate a 24x7 support centre to provi...
ICONZ-Webvisions (iWV) is the cloud and managed hostingprovider serving mainly Singapore SMEs. Headquartered in Singapore with morethan 24 years of experience, it operates across a spectrum of industries. Weare committed to delivering secure and reliable solutions and a superiorcustomer experience, making us the trusted partner of the mid-tier enterprises.Through a consultative approach, we continue to help enterprises innovate andlead in their business by leveraging cloud computing technologies and solutions. Position Overview
The position performs operational shift duties on a 24x7 customer technical support centre by providing 1st and 2nd level support on customer reported issues and performing service deliveries. The position is part of an operation team that works with other teams to ensure proper operation, support, and delivery of services to customers. Responsibilities:
To be part of operational support team which operate a 24x7 support centre to provi...
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