Job Description
Mercier Consultancy is currently hiring Norwegian Speaking Customer Support Representatives with paid relocation to Sofia. This exciting opportunity is perfect for fluent Norwegian speakers seeking to advance their customer service career while experiencing life in Bulgaria's vibrant capital. As part of our dedicated support team, you will be the primary point of contact for Norwegian-speaking clients, providing them with exceptional service and assistance.
Key Responsibilities
- Deliver outstanding customer support to Norwegian-speaking customers via phone, email, and chat.
- Address inquiries related to products and services, providing accurate and timely information.
- Resolve customer issues efficiently to ensure high levels of satisfaction.
- Maintain detailed records of customer interactions and follow up when necessary.
- Collaborate effectively with internal departments to improve processes and customer experience.
- Stay...
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