Job Description
Overview
We are seeking a highly organised, detail-oriented Administrator to join our disaster restoration team. This role plays a key part in supporting both office operations and field coordination, ensuring that restoration jobs are allocated efficiently and managed effectively. The successful candidate will have excellent communication skills, the ability to multitask under pressure, and a flexible attitude—ready to assist across departments and step in wherever support is needed to keep operations running smoothly.
Responsibilities
- Managing insurance claims and maintaining close liaison with insurers, loss adjusters, restoration specialists, subcontractors, and clients throughout the entire claims process.
- Provide support to our restoration technicians by communicating challenges and helping with problem-solving.
- Answer and direct phone calls professionally and courteously.
- Perform accurate and effici...
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