Job Description
⇒ Role Summary We are looking for a Regional Omni-Retail System Support Analyst to join a Beauty Tech team in Singapore.
This role ensures smooth operation of omni-channel retail systems across 10+ APAC markets by maintaining system integrity, troubleshooting issues, and driving enhancements for a seamless online-to-offline customer experience. You will provide L2 support on omni-retail solutions and integrations, and coordinate with external vendors on development, testing, and implementation.
Ideal candidates have exposure to retail systems, CRM data integration, and omni-channel operational support, with a strong business background (retail/wholesale preferred).
⇒
Main Responsibilities
System Maintenance & Support Support omni-retail systems: POS, e-commerce, inventory, CRM Troubleshoot and resolve issues to minimize downtime Monitor performance and proactively address disruptions
Collaboration & Stakeholder Support Act as key contact between regional retail teams,...
This role ensures smooth operation of omni-channel retail systems across 10+ APAC markets by maintaining system integrity, troubleshooting issues, and driving enhancements for a seamless online-to-offline customer experience. You will provide L2 support on omni-retail solutions and integrations, and coordinate with external vendors on development, testing, and implementation.
Ideal candidates have exposure to retail systems, CRM data integration, and omni-channel operational support, with a strong business background (retail/wholesale preferred).
⇒
Main Responsibilities
System Maintenance & Support Support omni-retail systems: POS, e-commerce, inventory, CRM Troubleshoot and resolve issues to minimize downtime Monitor performance and proactively address disruptions
Collaboration & Stakeholder Support Act as key contact between regional retail teams,...
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