Job Description
Become an Onsite Support Analyst at SNDL in Edmonton's corporate office. This vital role demands customer service skills and a passion for technology to assist multiple environments.
As an Onsite Support Analyst, you will provide essential support for SNDL's corporate, production, and retail operations. Your expertise in end-user technical support will help manage logistical tasks, including ticket management, inventory tracking, and hardware deployment. Collaborating with various teams, you will ensure seamless user experiences in regulated environments.
Key Responsibilities:
• Complete ticket requests on ConnectWise board promptly
• Manage inventory of Business Technology assets
• Coordinate logistics for shipping and receiving
• Support hardware imaging and staging processes
• Provide end-user support for applications like M365 and Adobe
Requirements:
• Diploma or degree in IT or related field
• 2–5 years of corporate technical support experience
• A...
As an Onsite Support Analyst, you will provide essential support for SNDL's corporate, production, and retail operations. Your expertise in end-user technical support will help manage logistical tasks, including ticket management, inventory tracking, and hardware deployment. Collaborating with various teams, you will ensure seamless user experiences in regulated environments.
Key Responsibilities:
• Complete ticket requests on ConnectWise board promptly
• Manage inventory of Business Technology assets
• Coordinate logistics for shipping and receiving
• Support hardware imaging and staging processes
• Provide end-user support for applications like M365 and Adobe
Requirements:
• Diploma or degree in IT or related field
• 2–5 years of corporate technical support experience
• A...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application