Job Description
LOOK FOR MS. KENDRA!
Job Requirements:
- Graduate of any courses
- 3 years of experience in the insurance and/or BPO industries in operational management, and process and performance improvement project leadership.
- 2 years of practical experience with project management and operational excellence as well as project stakeholder management
- Has Experience in management consulting
- Any certification is an advantage
Job Responsibilities:
- Walkthrough and process discovery workshops for operational and/or support processes
- Verifying data and information utilized to create project deliverables
- Finding opportunities and gaps in processes and/or performance
- Calculating the effects of performance errors, process gaps, and possibilities for ongoing improvement
- Creating project deliverables such as data analysis, charts, management readouts, pr...
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