Job Description
Join a leading telecommunications team as an Operations Analyst focused on Wireless Exceptions in York Mills, North York, ON. This full-time role emphasizes detail-oriented management of wireless order fulfillment and process improvement.
We are seeking an experienced Operations Analyst who excels in a fast-paced environment. This role involves coordinating with multiple internal teams and third-party logistics providers to resolve wireless order exceptions. You will utilize your analytical skills to identify root causes of issues and implement effective solutions to enhance customer satisfaction and operational efficiency.
Key Responsibilities:
• Manage wireless order exceptions for failed shipments
• Coordinate with internal and external logistics partners
• Analyze ERP systems for root cause identification
• Open and manage Incident (INC) tickets for IT collaboration
• Monitor operational risks and performance metrics
Requirements:
• Strong analytical and ...
We are seeking an experienced Operations Analyst who excels in a fast-paced environment. This role involves coordinating with multiple internal teams and third-party logistics providers to resolve wireless order exceptions. You will utilize your analytical skills to identify root causes of issues and implement effective solutions to enhance customer satisfaction and operational efficiency.
Key Responsibilities:
• Manage wireless order exceptions for failed shipments
• Coordinate with internal and external logistics partners
• Analyze ERP systems for root cause identification
• Open and manage Incident (INC) tickets for IT collaboration
• Monitor operational risks and performance metrics
Requirements:
• Strong analytical and ...
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