Operations Analyst

Join our dynamic Operations & Technology team as an Operations Analyst (15‑month contract), where you'll play a key role in supporting daily operations, resolving system issues, and driving process improvements. This role is ideal for someone with strong technical aptitude, a passion for efficiency, and a collaborative mindset.

What You Will Do

• Operational Support & Daily Activities
• Serve as a go‑to expertand systems power user, resolving team inquiries with positivity and precision.
• Manage and triage JIRA tickets to ensure timely resolution.
• Lead initiatives to improve data quality through robust policies, procedures, and audit practices.
• Champion process and workflow enhancements that boost efficiency, reduce risk, and elevate stakeholder experience.
• Support audit readiness through meticulous data preparation, document reconciliation, and digital organization.
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