Operations Associate Director

Job Description

What will you be doing?

The Constellation Client Operations Associate Director is a senior operational leadership role responsible for ensuring consistent, high‑quality delivery across the Samsung Constellation account.

Reporting into the Client Operations Director, this role acts as the operational backbone of the function, translating strategic direction into clear execution across people, process, governance, and cross‑discipline delivery. The Associate Director provides direct leadership to Client Operations Managers, owns operational standards and risk management, and serves as a senior escalation point for complex operational and financial issues.

This role is critical in enabling scale, stability, and performance across multiple markets, while allowing the Director to focus on strategic leadership, senior client relationships, and global alignment.

Responsibilities

Peopl...