Job Description
Key Responsibilities
Operations & Project Leadership
- Lead end-to-end client engagements, including operations projects, process improvement initiatives, and service transitions.
- Ensure projects are delivered on time, within scope, and aligned with client objectives.
Process Improvement & Transformation
- Apply Lean Six Sigma and project management methodologies to identify inefficiencies and implement process improvements.
- Drive continuous improvement initiatives to enhance productivity, quality, and cost efficiency.
Client & Stakeholder Management
- Serve as a primary point of contact for clients, building strong and trusted relationships.
- Ensure smooth day-to-day operations and proactively address client concerns and requirements.
Solution Design & Business Support
- Support solutioning, proposal development, and business case creation for new and exist...
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