Operations Controller

Job Responsibilities

• Administer import and export operations, ensuring accurate and timely processing of shipments.
• Prepare, verify, and manage all import/export documentation in line with customs and regulatory requirements.
• Process customs entries and ensure compliance with local and international trade regulations.
• Calculate duties, tariffs, conversions, and shipment costs for imported and exported goods.
• Review invoices and shipping documents for accuracy and compliance.
• Maintain accurate shipment tracking and update internal systems with real-time information.
• Coordinate with internal teams (customer service, sales, product) and external stakeholders (customs authorities, overseas offices).
• Resolve operational issues and support continuous improvement of import/export processes.
• Ensure adherence to company procedures, customs legislation, and trade compliance standards.
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