Operations Excellence Specialist

We're rethinking homes for how people really live, and we're looking for a
Operations Excellence Specialist to join our
E-Commerce
team managing a new brand. We're building something new at Castlery – a fast-growing sub-brand that's redefining what flat-packed furniture can be. With bold, functional designs made for first homes and everyday living, we're out to prove that good design doesn't have to mean high price tags or disposable quality. It is design made accessible, approachable, and fun – crafted for the next generation of homes across the US (and soon, the world). What you'll be doing: Develop an in-depth understanding of operational functions, processes, and business metrics, including P&L components and cost structures. Manage and drive customer operations BAU, ensuring efficiency and quality in transactional workflows. Contribute to operations optimization projects, including process improvements, solution building, and supply chain logic enhancements. Analyze opera...