Operations Manager

Operations Manager | Durban | Permanent

Drive operational excellence across multiple sites while leading front‑line teams to deliver outstanding service. If you enjoy getting into the details, building strong client relationships, and keeping operations tight, this role is for you.

As Operations Manager, you will take full responsibility for the day‑to‑day management of cleaning and outsourced property service contracts across your allocated portfolio. You will ensure that service level agreements are met, client expectations are managed, and operational standards are consistently maintained. A key focus will be on implementing and monitoring cleaning plans, ensuring that staff, equipment, consumables, and processes are in place to deliver reliable, quality service.

You will also play an important role in the commercial performance of the area. This includes managing direct expenses and overheads, protecting company assets, achieving non‑contractual reve...