Job Description
Job title: Operations Manager
Location: Groblersbrug
Salary: R28 000 – R32 000 (live-in position)
Job Duties
- Oversee the daily operations of the hotel
- Ensure all departments function smoothly and efficiently to provide an exceptional guest experience
- Manage staff across front office, housekeeping, food and beverage, spa, and maintenance departments
- Promote a culture of teamwork and excellence
- Develop and implement operational policies and procedures
- Monitor performance metrics
- Ensure compliance with health and safety regulations
- Collaborate with the General Manager to develop budgets and forecast expenses
- Drive profitability through effective cost control measures
- Address guest concerns promptly and effectively while maintaining high service standards
Requirements
- 5–7 years’ experience in hotel op...
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