Job Description
Job Summary
Operations Manager is responsible for overseeing day-to-day travel operations, ensuring smooth execution of bookings, reservations, and ticketing services. The role focuses on operational efficiency, client satisfaction, and strong coordination with airlines and partners, while leading a team and managing high-level client requirements including VIP bookings.
Location & Work Setup
Location: Makati
Work Setup: Onsite
Work Schedule: Monday to Friday
Key Responsibilities
- Oversee daily travel operations including reservations, ticketing, and booking management.
- Handle complex and VIP travel arrangements including high-priority and executive bookings.
- Build and maintain strong relationships with airlines and travel partners.
- Lead and manage operations teams to ensure service excellence and efficiency.
- Monitor operational performance, service level...
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