Operations Manager

Cobweb Solutions is a Microsoft Managed Service provider based in Fareham, Hampshire. As part of our continued growth we are recruiting for the the new role of Operations Manager. We’re looking for an Operations Manager to take ownership of how our services are delivered day-to-day and more importantly, to drive real improvement across our operations function.

This isn’t just about keeping things running. It’s about making them run better.

At Cobweb, our Operations Manager role sits at the centre of Support & Managed Services teams making sure everything flows, customers get a consistent experience, and nothing falls through the cracks.

About the Role

What the role looks like

Responsibilities

• Owning the day-to-day delivery of Managed Services & Support ensuring they run predictably and to a high standard
• Managing end-to-end service flow across teams – clean handovers, ...