Job Description
Responsibilities
:People
- Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives
- Establish and sustain that we recruit, hire, train, develop and retain quality associates.
- Establish and sustain effective, two-way communication that informs and motivates as well as recognizes excellence among team members
- Establish and sustain strong and effective relationships with associates, the customer, and supporting departments
Operations
- Meet or exceed all customer key performance metrics and objectives
- Interact daily with local customer to ensure existing and emerging customer needs are understood
- Lead team to identify operational improvements in areas such as route optimization, carrier selection, backhauls, and trailer loading
- Collaborate with other Penske sites to share best practices, leverage resources/as...
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