Job Description
Job Summary: Provide a broad range of operational support and perform general to specialized transactions and/or other processing activities for own Operations function.
Pay Details
- Salary range: 45,700 – 61,000 CAD
Location
- Brossard, Quebec, Canada
Hours
- 37.5 hours per week
Customer Responsibilities
- Execute transactions accurately, on time and in line with established guidelines / procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
- Refer or elevate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
- Identify opportunities to improve service delivery
- Support partners with incoming transactions, validating information as needed to perform adju...
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