Operations Officer - Nav Estate

Job Description

What is this opportunity?In this role you will be responsible for the successful fulfillment and servicing of Estate settlement transactions. The successful candidate consistently acts upon ‘continuous improvement’ activities and creates win-win situations to ensure a clear balance between the client experience and mitigation of operational/compliance risk with full alignment to CB Operations business objectives and RBC's vision. In this role you will use training, knowledge and experience of diverse RBC products, processes and services.What will you do?

Delivers excellent service to our clients every time; focusing on doing what is best for our clients and the organization - making it Simpler, Faster, Better

Focus on attaining established benchmarks for complex and/or specialized client activities, transactions and/or processes, contributing to achievement of business specific Client Service Commitments (CSC’s) and/or Servi...