Oracle HCM cloud-Helpdesk

Greetings from TCS!!

TCS is hiring for Oracle HCM cloud-Helpdesk

Exp; 6 to 12 years

location: Pan India

Implement and configure Oracle HCM Cloud Help Desk (HRHD) modul

eGather business requirements and translate them into functional solution

sCase Management & Service Deliver

y
Core Skil

• lsStrong hands-on experience in Oracle HCM Cloud Help Desk (HRH
• D)Good understanding of Oracle HCM modul
• esExperience in case management and HR service delivery process
• esManage end-to-end lifecycle o
• f:HR service reques
• tsCase management workflo
• wsConfigure and maintai
• n:Automated assignment rul
• esEscalations and notificatio
• nsDefine and implement case resolution workflo

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