Full time Posted May 29, 2026
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Job Description

Job Description

  • Seamless execution from order, book to ship through working closely with internal cross functional teams. (Sales, Finance, Product and Fulfillment center)
  • Process orders with correct documents in compliance with policies and procedures.
  • Be the single point of contact for customers for orders and enquiries.
  • Answer incoming calls from customers to process orders, answer enquiries and questions, handle complaints, troubleshoot problems and provide information.
  • Review scheduled ship date for each orders and provide ship commit to customer upon request.
  • Attend weekly business meeting and provide shippable orders for the month.
  • Prepare and co-ordinate with fulfillment team on customer’s required documentation for shipment.
  • Assigned to work on improvement projects to drive ad achieve higher levels in service quality and customer satisfaction.
  • #LI-WL1


    Basic Requirements
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