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Order Management Representative German / Dutch speaking

📍 Applied Medical • Amersfoort, Utrecht, Netherlands • Posted June 21, 2026

Full-time Posted June 21, 2026
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Job Description

Responsibilities

  • Answer incoming phone calls and emails from customers regarding shipments and invoices
  • Process and manage in SAP the daily customer order flow coming in through different channels ( EDI, email, Esker, fax, phone)
  • Collect and analyze delivery reports from logistic service providers
  • Communicate with internal departments including Warehouse, Finance, Master Data, and Credit Control to investigate and resolve customer disputes
  • Follow Standard Operating Procedures (SOP) and Quality Processes

    • What you bring

  • Fluent oral and written communication skills in English, German and / or Dutch, Polish is a plus
  • 1-3 years of relevant experience in a similar (Customer Service) position
  • Good knowledge of MS Office and Windows-based computer applications
  • Experience with SAP is preferred
  • Excellent administrative and communicative skills

    • What we offer

  • An in...

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