Order Management Specialist

Job Summary

KDCI Outsourcing is growing rapidly and is seeking a detail-oriented and highly motivated Order Management Specialist to join the team. This role is responsible for overseeing the complete order lifecycle — from initial order entry to final delivery — while ensuring accuracy, efficiency, and excellent customer service throughout the process.

The ideal candidate has strong organizational skills, excellent communication abilities, and the capability to manage multiple priorities in a fast-paced environment. This role serves as a key liaison between customers, sales, inventory, logistics, and external partners to ensure timely and accurate order fulfillment.

Key Responsibilities

Order Management & Processing

• Manage the end-to-end order-to-cash process, coordinating with customers, distributors, and internal stakeholders.

• Handle a variety of order types with varying levels of complexity and ...