Order Processing Customer Agent

Order Processing Customer Agent – Manufacturing / Technical

Salary: £35,000 + Additional Benefits

Location: West Midlands

Sector: Technical Capital Equipment

Contract: Full Time – On Site

Are you a technically minded professional who is experienced in end‑to‑end order processing and customer support? We are assisting a global leader in industrial automation, seeking a Customer Support Agent to join the CRM Center. This unique role bridges the gap between technical sales support and operational excellence, ensuring our customers receive seamless service from the initial inquiry through to final invoicing and equipment delivery.

The Role

You will act as the first point of contact for our customers, managing the complete life‑cycle of the technical order process. Your role is to provide proactive technical sales order support to grow accounts and take full ownership of the order processing cy...