Job Description
Link-Worldwide is seeking a driven Call Center Manager to lead its outbound operations from Guadalajara. The role involves recruiting and building a high-performing team, optimizing operational workflows, and ensuring quality control in all campaigns.
Ideal candidates will have at least 5 years of experience in outbound call center operations, strong people management skills, and a data-driven mindset. Fluency in both English and Spanish is essential, as you'll coach agents and oversee campaigns targeting the U.S. market.
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