Outlet Manager

Job Description

• Ensures quality guest service that adheres to the corporate, regional, and local Raffles standards through daily inspection of bar functions and operations.
• Prepares bar reports by ensuring they are maintained and accurate, participates in the budgeting process, and monitors Micros system.
• Trains and develops decision‑making skills, performance management techniques, and function planning abilities of colleagues.

Qualifications

• Graduate with a Degree in Hospitality Management or any related field is an advantage.
• A minimum of three (3) years of relevant managerial experience in a luxury hotel is an asset.
• Service-oriented, high guest service skills, talent, knowledge, and ability to lead colleagues to excellence.
• Strong working knowledge of bartending, loyalty programs, Opera, and MS Office applications.