Job Description
Join the Atlantic Regional Office as a Parking Manager based in Halifax, NS. Manage operations, staff, and incident response to deliver top-tier service.
In this role, you're charged with leading the operational projects across multiple locations while ensuring customer and staff needs are promptly addressed. You will have a minimum of three years in customer service and one year in leadership, guiding staff training and monitoring KPIs for success and compliance.
Key Responsibilities: • Manage customer and staff inquiries professionally • Lead operational improvement projects across locations • Monitor KPIs to uphold service excellence • Ensure effective staff training and management • Track incidents and ensure timely communications
Requirements: • At least 1 year of supervisory experience • Minimum of 3 years in customer service • Proficiency in Excel and Microsoft Word • Strong verbal and written communication skills in both English and French • Must be a...
In this role, you're charged with leading the operational projects across multiple locations while ensuring customer and staff needs are promptly addressed. You will have a minimum of three years in customer service and one year in leadership, guiding staff training and monitoring KPIs for success and compliance.
Key Responsibilities: • Manage customer and staff inquiries professionally • Lead operational improvement projects across locations • Monitor KPIs to uphold service excellence • Ensure effective staff training and management • Track incidents and ensure timely communications
Requirements: • At least 1 year of supervisory experience • Minimum of 3 years in customer service • Proficiency in Excel and Microsoft Word • Strong verbal and written communication skills in both English and French • Must be a...
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