Job Description
About Us:
We are a fast-growing SaaS startup dedicated to delivering smooth and reliable customer experiences through our software solutions. As our team continues to grow, we are looking for motivated individuals who are excited to begin their journey in customer support.
Role Overview:
As a Customer Support Executive, you will serve as the primary point of contact for customers, helping them resolve queries through email and live chat. This opportunity is well-suited for freshers who want to gain practical experience in customer service while working in a dynamic and supportive environment.
Key Responsibilities:
Respond to customer queries via email and live chat in a timely and professional manner
Provide accurate information and ensure a positive customer experience
Work closely with the support team to meet performance and service goals
Quickly learn and adapt to company processes, tools...
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