Job Description
Join Getronics as an IT Support Engineer and contribute to dynamic technology solutions in London. This role focuses on delivering exceptional desktop support for internal clients on-site.
Engage in comprehensive training and elevate your skills in a flexible part-time position. The role entails troubleshooting desktop systems, ensuring smooth operations for all users, and being a vital link between IT and customer satisfaction. Explore opportunities for growth as you work within a supportive environment.
Key Responsibilities:
• Troubleshoot Windows 7 & 10 desktop issues
• Communicate timely feedback on outstanding tickets
• Collaborate with teams on customer escalations
• Facilitate Smart hands support tasks
• Prioritize and manage support workload effectively
Requirements:
• Proven desktop support experience in customer service
• Hands-on experience with Lenovo and HP equipment
• Knowledge of ITIL best practices
• Effective communication and custom...
Engage in comprehensive training and elevate your skills in a flexible part-time position. The role entails troubleshooting desktop systems, ensuring smooth operations for all users, and being a vital link between IT and customer satisfaction. Explore opportunities for growth as you work within a supportive environment.
Key Responsibilities:
• Troubleshoot Windows 7 & 10 desktop issues
• Communicate timely feedback on outstanding tickets
• Collaborate with teams on customer escalations
• Facilitate Smart hands support tasks
• Prioritize and manage support workload effectively
Requirements:
• Proven desktop support experience in customer service
• Hands-on experience with Lenovo and HP equipment
• Knowledge of ITIL best practices
• Effective communication and custom...
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