Job Description
What You'll Do
- Effectively communicate estimated parts ship and arrival time, and provide support for technical parts questions
- Follow up with body shops on parts order and ensure complete satisfaction
- Work closely with Tesla's internal teams to improve processes and provide feedback
- Accurately record parts transactions and data into Dealer Management System – attention to detail is critical
- Prioritize and efficiently manage a high volume of work, and meet deadlines
- Maintain daily metric goals and perform other duties as needed
What You’ll Bring
- 1-3 years of experience in the automotive industry or related experience
- Knowledge of methods, techniques, parts, tools, and materials used in the repair of vehicles
- Ability to work in a fast‑paced environment, strong organization skills, problem‑solving aptitude
- Ability to adhere to performance metrics including CSI and depar...
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