Job Description
Responsibilities
- Engage proactively in ensuring the spare part operation meeting given target and expectation in workshop operation as well as retail sales.
- Continuously improve aftermarket offers by adding value on our product
- Support and attend customer in their administration need in aftermarket
- Support the reporting in spare parts sales and site support to the management
- Responsible for ordering parts from Volvo and other suppliers
- Responsible for planning, long and short terms of needed parts stock
- Ensure the parts in stock is regularly updated and relevant with regards to vehicle population in the area of responsibilities
- Regularly liaise with Service Advisor, Service Manager & Foreman to ensure parts stocks were up to work and market requirement.
- Prepare parts quotation based on customer and service advisor enquiries.
- Handle parts warranty and ensure all claim procedur...
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