Parts Support Representative

**In This Role, Your Responsibilities Will Be:**

+ Respond to customer sales enquiries received via phone, email, or digital channels, ensuring timely, professional, and solution-oriented communication.
+ Qualify enquiries to provide the most appropriate customer solutions while adhering to delegation of authority, export compliance requirements, and business policies.
+ Partner closely with local sales teams to prioritize activities, support proactive selling initiatives, and contribute to key account planning and customer strategies.
+ Identify the most effective replacement part solutions by understanding customer needs and accurately determining correct part numbers.
+ Prepare clear, accurate, and technically sound quotations that highlight customer value and business benefits, keeping sales offices informed throughout the process.
+ Collaborate with internal teams and cross-functional partners to ensure seamless delivery of customer solutions and service le...