Job Description
Main Purpose of Job
To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role.
Key Responsibility Areas
- To effectively and efficiently manage the patient appointment scheduling and registration process
- To effectively and efficiently manage the medical insurance process and other related tasks
- Effectively manage the billing and cash up process
- To consistently meet customer service expectations by improving the quality of patient service
Required Education
Essential: Completed secondary school education (Grade 12)
Desired: Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting
Required Experience
Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry
Desired: Experience in a Contact Centre or Healthcare ...
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