Job Description
Key Responsibilities
- Greet and assist patients in a courteous and professional manner
- Manage appointments, bookings, and patient inquiries (in-person, phone, and email)
- Register patients accurately in the system and maintain updated records
- Verify insurance details and handle billing processes
- Coordinate with medical staff to ensure smooth patient flow
- Handle patient feedback and resolve queries effectively
- Maintain confidentiality and adhere to healthcare regulations
Requirements
- Fluency in Russian and English (spoken and written is essential)
- Previous experience in a healthcare or medical center setting preferred
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Proficient in MS Office and hospital management systems
- Ability to work in a fast-paced environment and under pressu...
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