Job Description
**Schedule: Monday - Friday 7:30am-4pm**
Do you want to join an organization that invests in you as a Patient Experience Concierge? At Henrico Doctors' Hospital Forest, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
**Job Summary and Qualifications**
**As a Patient Experience Concierge, you will provide exceptional service to our patient population. You will be responsible for greeting and navigating patients and their guests in** **registration** **lobby. You’ll provide assistance to patients checking-in for services and expedite patient flow.**
**What you will do in this role:**
+ **Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions**
+ **Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to...
Do you want to join an organization that invests in you as a Patient Experience Concierge? At Henrico Doctors' Hospital Forest, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
**Job Summary and Qualifications**
**As a Patient Experience Concierge, you will provide exceptional service to our patient population. You will be responsible for greeting and navigating patients and their guests in** **registration** **lobby. You’ll provide assistance to patients checking-in for services and expedite patient flow.**
**What you will do in this role:**
+ **Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions**
+ **Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to...
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