Patient Service Associate, Inpatient/BMU/UCC (2-year Contract)*

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

• Ensure operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider’s information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents.
• Attend to any requests, emails, and phone enquiries.
• Assist clinic manager in administrative duties.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.