Full-time Posted June 08, 2026
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Job Description

Enhance patient experiences as a Patient Services Associate with FYidoctors in Grimsby. Deliver exemplary service while managing patient interactions in a supportive, team-focused clinic environment.
Working full-time at our Grimsby - Main St clinic, you will play a vital role in patient support. Engage with patients through person-to-person contact, phone, and email. Your responsibilities will include coordinating appointments, handling eyewear, and ensuring smooth clinic operations through effective multitasking.
Key Responsibilities:
• Welcome patients and oversee check-in and check-out
• Facilitate pre-testing to support eye care needs
• Manage appointment scheduling and billing
• Assist with eyewear adjustments and repairs
• Aid in daily clinic operations as required
Requirements:
• Retail experience is beneficial
• Multitasking ability is essential
• Competence in using technology and computers
• Excellent communication skills with patients
...

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