Payroll Delivery, Senior Associate

About the role

To contribute and support the team responsible for the execution of payroll activities and/or data management/customer services activities, ensuring that output is accurate and on time.

Main Responsibilities

• Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs.
• Independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs.
• Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs.
• Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks.
• Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities.
• Ensure Tickets and Calls are responded within SLA timescales and to a high standard.
• Support System Mainten...