Payroll Design Specialist (Bangkok Based -Relocation provided)

What You’ll Do

• Payroll Operating Framework & Governance
  • Own, maintain, and enhance the global payroll operating model, standard operating procedures, process maps, and escalation frameworks.
  • Define and manage global payroll calendars and cut‑off schedules.
  • Maintain the payroll governance and control framework, including approval matrices, segregation of duties, and the risk & control register.
  • Ensure all regional teams and external vendors adhere to defined global standards.
• Performance Management (SLA & KPI Oversight)
  • Design, implement, and manage a comprehensive global SLA and KPI framework covering accuracy, timeliness, first‑time‑right rates, and cost efficiency.
  • Produce and analyze monthly performance dashboards to track trends and identify service gaps.
  • Lead root‑cause analysis for performance issues and drive corrective action plans.
• Audit, ...